Areas needing attention/Slight Declines: CASA growth was slightly below guidance (6.71% actual vs. 8-10% guidance for FY25), QoQ decline in NIM (explained by one-off income in Q3).
QIP Completion: Successfully completed QIP of ₹2,000 crore.
Dividend: Board recommended a dividend of 3.90% (vs. 2.80% last year).
Capital Raising Plan: Board recommended raising capital by issuing 270 crore shares of ₹10 each face value in FY26, potentially bringing government holding below 75%.
Target: Digitize over 25 journeys in one year. Achieved 14 journeys in six months, exceeding ₹6,100 crore business via digital channels (target ₹6,000 crore).
Launched MSME digital journeys: GST Smart, MSME Smart (up to ₹25 lakh), Shishu, Mudra, Kishore, Tarun, digital renewal of CC accounts (up to ₹10 lakh). Clocked ₹200 crore business through these.
WhatsApp Banking: Enhanced to 43 services (6 new services added in Q4 FY25).
Mobile App: Revamped, rating improved to 4.8, “one of the best in the industry across public sector banks.”
Chatbot (UDAY): Revamped with 16 account-related and 14 general services.
Retail Product Revamp: Education loan, pension loan, vehicle loan, housing loan, gold loan products were revamped in FY25.
MSME Schemes: 11 new MSME schemes launched in FY25. Cluster-based financing schemes planned for FY26.
Female Customer Schemes: “Pink Basket” (specialized savings, current, Flexi RDA accounts, Aparajita debit card), UCO MSME Nari Samman, special discounts on study abroad, MSME, and home loans for women.
Tab Banking: Introduced across all 3000+ branches. Enabled for savings and current accounts (proprietorship & individuals).